| | 1 | Provide
the necessary technical support, maintenance and resolve problems that occur on
the personal computers and their accessories | | 1 | Desktop Services |
| | 2 | Apply computer
policies, deploy software and OS updates | - carried out by the Helpdesk technicians automatically
- Labs:
| 1 | Desktop Services |
| | 3 | Using RemoteApp
technology to install, modify and run Oracle application from central location
without the need to install the application locally on users computers | | 1 | Desktop Services |
| | 4 | Install and manage
Kaspersky anti-virus on JUST computers to protect them against harmful viruses
and malware | | 1 | Desktop Services |
| | 5 |
Protecting
the software running on the computers against unauthorized modifications
(Restricted to free labs and classrooms) | | 1 | Desktop Services |
| | 6 | Each new employee
gets a user name and password, this identity is used to access all electronic
services, including e-mail and Employee portal | - To get the password for the first time:
- contact of the Helpdesk office
- Employee portal - Change Password
- To get a new password in the event of loss:
contact of the Helpdesk office
| 2 | Electronic Identity |
| | 7 | Each student accepted at the university gets a user name, which is his university number, and a password, this Identity is used to access the Student portal. The student can determine another two passwords after logging into the student portal: - A password for the e-mail (created after filling his name in English)
A password for logging into the university labs and wireless services | - A single password is given to the student at his admission to the university - the password for student portal
- In the event of password loss, contact the Helpdesk office to get a new one with a proof of identity
- To change the password used to log into labs and wireless services:
| 2 | Electronic Identity |
| | 8 | Archiving of incoming
and outgoing office documents | For addition of a new office or user: An official letter to CIC | 3 | Software and Apps |
| | 9 | DreamSpark is a
Microsoft program to provide students, faculty and staff with software design
and development tools at no charge in addition to client and server operating
systems | | 3 | Software and Apps |
| | 10 | Used to monitor and
retrieve recordings when needed | An official letter to CIC for the following cases: - View previous recordings
- Enable employee to view camera(s) live recordings
| 4 | Surveillance and Fingerprint |
| | 11 | Fingerprinted
university staff and transfer the fingerprints to the system database | - Addition of a new Fingerprint reader:
- An official letter to CIC
- Vacations System to track attendance
- Transfer of fingerprints:
contact Human resources department | 4 | Surveillance and Fingerprint |
| | 12 | Connect faculty,
staff and labs devices to JUST wired network, which provides access to Internet
and all local electronic services | To connect a new device or to report a malfunction: | 5 | Communications and Network |
| | 13 | Connect faculty,
staff and student devices to JUST wireless network, which provides access to
Internet and all local electronic services | | 5 | Communications and Network |
| | 14 | Provide faculty and
staff with access to JUST communication network using Analog, digital and IP
phones; and granting permissions to place calls to outside university | To install a new device, report a malfunction or changing calls permissions : | 5 | Communications and Network |
| | 15 | Provide all Faculty,
staff, and students with e-mail service | | 6 | E-mail |
| | 16 | The official website of the Jordan University of
Science and Technology where the internal and external community can communicate
with the university. The website presents information and news for the university, staff and students.
| | 7 | Electronic Services |
| | 17 | A Group of Electronic Systems for the university staff, which gives them a smooth working
environment with high tech functionality | - Through the hyperlink:
https://services.just.edu.jo
- Website: Employee portal
| 7 | Electronic Services |
| | 18 | includes electronic systems for the university
students, which organizes and facilitates the academic and administrative
procedures for the student | | 7 | Electronic Services |
| | 19 | Managers can evaluate staff members and nominate them
for the distinguished employee award | | 7 | Electronic Services |
| | 20 | A workflow procedures from the training request until delivering
the final report | | 7 | Electronic Services |
| | 21 | Follow-up procedures for e-employment applications related to faculty
and staff job vacancies.
The
human resources unit add announcement for a job in the University web site
containing a link for the job form requirements. The applicant of the job needs
to create an account to fill the form | | 7 | Electronic Services |
| | 22 | Persons who are granted permissions to modify the
contents of the web pages for colleges and administrative units and centers | To add/modify a contact person: - An official letter to CIC
| 7 | Electronic Services |
| | 23 | Allows the academic staff to host their personal
website on JUST web servers | To add a personal website: - An official letter to CIC
| 7 | Electronic Services |
| | 24 | Developing a new electronic system or website | To request a new electronic system or website: - An official letter to CIC
| 7 | Electronic Services |
| | 27 | CIC Management Information Systems
Department has automated the university management systems by using Oracle
database 11g and tools. Management systems include:
Admission and Registration, Human Resources,
Finance, Student Affairs, Public Services, Stores and Supplies, Engineering
workshops, Operation and maintenance, Engineering training, Health centers
including dental clinics, Student financial status, Graduate students, Archiving
system, Scientific research, Students information, Student evaluation of
teachers, and others | To develop a new system or modify an existing one: - An official letter to CIC
| 10 | Computerized Management Systems |
| | 28 | from this portal, you can log in and change your official Department email password. | | 7 | Electronic Services |
