Qualified coordinators and student's affairs staff have been assigned to the office to provide full range of consultation services including: 

- Responding to students' queries and providing them with all necessary information on admission, and following up their individual cases by email. 

- Assisting students obtain entry visa to Jordan with the cooperation of Ministry of Interior Affairs. 

- Receiving international students at the airport and securing their arrival at the University, upon students' request. 

- Providing students with the University booklet which includes comprehensive information on all issues that are relevant to student life. 

- With coordination with Admission and Registration Unit, international students are assisted in running the medical test that is mandatory upon admission. 

- Students are assisted with filling enrollment applications. 

- Filling the Residence form and sending a letter to Ministry of Interior Affairs to request settling international and Arab students' legal status in Jordan. 

- Guiding the students into consulting their academic advisors and faculties to receive their study plans and to do their registration procedures. 

- Filling an information sheet on each international students and keeping them in a database which allows future reference to such data when necessary. 

- Acquainting female students with on-campus residence rules and regulations. 

- Coordinating meetings between the University president and international students where students' problems and concerns are discussed and their queries are answered. 

- Helping students with their problems and providing them with psychological consultation