Prerequisite: CIS 332 + MATH 233
In this course, students will be introduced to key concepts and approaches to business process management and improvement. The main focus of this course is both understanding and designing business processes. Students will learn how to identify, document, model, simulate, assess, and improve core business processes. Students will be introduced to process design principles. The discussed issues include as-is model development and simplification, model verification, business process preparation for simulation, business processes performance assessment, design business process improvements, understand the role and potential of IT to support business process management, understand different approaches to business process modeling and improvement. The course lab will allow the students to use a modeling and simulation tool to model and simulate simple business processes and use simulation results in business process analysis.
