- Dealing with client's suggestions and complaints in order to achieve their satisfaction about the provided services for them and solve the problem that faced them during receiving the services with fairness and transparency.
- Benefit from client's suggestion and complaints in the process of services improvement at the health center.
Ways to provide a suggestion or complaint:
1. Fill the suggestion and complaint form which is available at the nursing station at the ground and first floor then place it in the suggestion and complaint box.
2. Provide us with your suggestion or complaint by
a. Calling us at this phone number 02-7201000 sub 28211.
b. Calling us at this fax number 02-7247538.
c. Sending it at this e-mail address (HC@JUST.EDU.JO).
d. Sending it at our post-office box (3030) – Irbid 22110 Jordan.