ServiceDetails

Desktop Services
Service	Description	How to obtain
Technical support & Maintenance for Personal computers and Accessories	Provide the necessary technical support, maintenance and resolve problems that occur on the personal computers and their accessories	Through the hyperlink: https://hd.just.edu.jo/helpdesk Call 500 An official letter to CIC
Join Computers to JUST Active Directory Domain	Apply computer policies, deploy software and OS updates	carried out by the Helpdesk technicians automatically Labs: Through the hyperlink: https://hd.just.edu.jo/helpdesk Call 500 An official letter to CIC
Terminal Services - RDS	Using RemoteApp technology to install, modify and run Oracle application from central location without the need to install the application locally on users computers	Through the hyperlink: https://hd.just.edu.jo/helpdesk Call 500 An official letter to CIC
Anti-Virus	Install and manage Kaspersky anti-virus on JUST computers to protect them against harmful viruses and malware	Through the hyperlink (inside the campus): http://kav.just.edu.jo
Deepfreeze	Protecting the software running on the computers against unauthorized modifications (Restricted to free labs and classrooms)	Through the hyperlink: https://hd.just.edu.jo/sde Call 500 An official letter to CIC

Jordan University of Science & Technology
P.O.Box 3030, Irbid 22110, Jordan
Tel. +962 2 7201000 Ext. 24010
Fax +962 2 7201033
Email: cic@just.edu.jo