ServiceDetails
Desktop Services Desktop Services
ServiceDescriptionHow to obtain
Technical support & Maintenance for Personal computers and Accessories

Provide the necessary technical support, maintenance and resolve problems that occur on the personal computers and their accessories

  • Through the hyperlink:

      https://hd.just.edu.jo/sde

  • Call 500   

An official letter to CIC

Join Computers to JUST Active Directory Domain

Apply computer policies, deploy software and OS updates

  • carried out by the Helpdesk technicians automatically
  • Labs:
Terminal Services - RDS

Using RemoteApp technology to install, modify and run Oracle application from central location without the need to install the application locally on users computers

  • Through the hyperlink:

      https://hd.just.edu.jo/sde

  • Call 500   
  • An official letter to CIC
Anti-Virus

Install and manage Kaspersky anti-virus on JUST computers to protect them against harmful viruses and malware

  • Through the hyperlink (inside the campus):

http://kav.just.edu.jo

Deepfreeze

Protecting the software running on the computers against unauthorized modifications

(Restricted to free labs and classrooms)
  • Through the hyperlink:

      https://hd.just.edu.jo/sde

  • Call 500   
  • An official letter to CIC